Privacy Policy

Last Updated: January 4, 2026

At Susu Digital, we are committed to protecting the privacy and security of your institutional data and the personal information of your members. This Privacy Policy describes how we collect, use, and protect information when you use our Credit Union Management System.

1. Data Ownership

You retain full ownership of all data entered into the Susu Digital platform. Susu Digital acts as a data processor, managing information on your behalf. We will never sell, lease, or share your data with third parties for marketing purposes.

2. Information Collection

We collect information necessary to provide and improve our services, including:

• Institutional details (Name, registration, address)
• User account information for staff members
• Transaction records and member profiles managed within the system
• Technical usage data to monitor system performance and security

3. Data Security

We implement industry-standard security measures, including bank-grade encryption (AES-256), secure socket layers (SSL), and multi-factor authentication. Data is stored in secure data centers with 24/7 monitoring.

4. Compliance

Our services are designed to help you comply with Ghanaian financial regulations and data protection laws. We provide immutable audit logs to assist with your regulatory reporting and internal audits.